These general terms and conditions govern all services provided by Fallxn Studio. The specific terms for each project are formalized in the signed service agreement.
Last updated: February 2026
Fallxn Studio ("the Provider") agrees to deliver the web development and/or custom software services described in the project proposal previously agreed upon with the Client. The scope includes design, development, testing, and deployment of the project as outlined in the approved proposal. Any work outside the original scope will be quoted separately and requires written approval from both parties.
The estimated timeline for each project will be defined in the proposal. The Provider commits to delivering on the agreed dates, provided the Client delivers all required materials (content, images, access credentials, feedback) within the established deadlines. Delays caused by late delivery of materials from the Client may extend the project timeline proportionally.
Payment terms will be specified in the project proposal. Two payment structures are available depending on the nature of the project: (a) Standard — 50/50: A 50% upfront deposit is required to initiate the project, with the remaining 50% due upon completion and before final delivery of source files and deployment. This structure applies to websites, landing pages, and projects with a clearly defined scope. (b) Milestone-based — Custom Software: For custom software development projects, payments may be structured in milestones tied to specific deliverables agreed upon with the Client. Each milestone must be paid in full before the Provider proceeds to the next phase. Work on subsequent milestones will remain paused until the corresponding payment is received and confirmed. Under both structures, payments are non-refundable once work has begun on the corresponding phase, unless otherwise agreed in writing. Late payments may result in project suspension until the outstanding balance is settled.
As a payment option, the Provider may make online payment links available to the Client to securely settle deposits, milestones, or project balances. This functionality is optional and offered solely for the Client's convenience. Payment processor: Online payments are processed through N1co (https://n1co.com), a payment processing platform. The Provider does not store or have access to full credit or debit card data; all sensitive information is captured and processed directly by N1co's secure infrastructure, in accordance with the Payment Card Industry Data Security Standard (PCI DSS). Processing fee: The use of online payment links incurs an additional processing fee applied by the payment processor. This fee will be passed on to the Client and transparently reflected in the total amount due at the time the payment link is generated. The Client may opt for alternative payment methods (such as bank transfer) to avoid this fee, as agreed with the Provider. The Provider shall not be held liable for delays, declines, or incidents attributable to the payment processor, the Client's card-issuing institution, or any third party involved in the transaction.
The project includes up to two (2) rounds of revisions at each major milestone (design and development). Additional revisions or changes to the approved scope will be billed at the Provider's hourly rate. Major structural changes requested after development has begun may require a new proposal and additional costs.
Upon full payment, the Client receives full ownership of the final deliverables, including source code, design files, and all custom assets created for the project. The Provider retains the right to showcase the project in their portfolio and marketing materials unless the Client explicitly requests otherwise in writing. Third-party assets (fonts, stock images, plugins) remain subject to their respective licenses.
Unless otherwise specified, hosting and domain registration are the Client's responsibility after delivery. The Provider may offer hosting and maintenance plans as a separate service. The Provider is not responsible for issues arising from third-party hosting providers, unauthorized modifications to the codebase, or failure to maintain security updates after project handoff.
Both parties agree to keep confidential any sensitive information shared during the project, including but not limited to business strategies, access credentials, proprietary data, and technical documentation. This obligation remains in effect for two (2) years after project completion.
The Provider's total liability under this agreement shall not exceed the total amount paid by the Client for the project. The Provider shall not be held liable for indirect, incidental, or consequential damages, including but not limited to lost profits, data loss, or business interruption arising from the use or inability to use the deliverables.
Either party may cancel this agreement with written notice. If the Client cancels after work has begun, the deposit is non-refundable and the Client agrees to pay for all work completed up to the cancellation date. If the Provider cancels, all payments for uncompleted work will be refunded within 15 business days.
The Provider reserves the right to update or modify these general terms of service at any time. However, any changes will only apply to future projects. The terms agreed upon and signed by the Client for a specific project shall remain in full effect for the entire duration of that project and shall not be altered retroactively. A signed copy of this agreement will be sent to the Client's email for their records.
All projects delivered by Fallxn Studio will include a visible "Developed by Fallxn Studio" credit on the website or application. This credit is part of the standard deliverable and helps support the growth of the Provider's brand. If the Client wishes to remove this credit, an additional fee of L.500 (five hundred Honduran Lempiras), or the equivalent amount in US dollars at the current exchange rate, must be paid before or upon project delivery.
Because the Provider's services involve custom work and dedicated time from the start of the project, payments made —including deposits, milestones, and balances— are non-refundable once work on the corresponding phase has begun, unless otherwise agreed in writing. Before work begins: If the Client requests cancellation before the Provider has started any work on the paid phase, a refund of the corresponding amount may be issued, less the payment-processing fees charged by the processor (N1co), which are non-refundable as they are outside the Provider's control. Work in progress: If work has already begun, the Client agrees to pay for all work completed up to the date of the request; any remaining balance may be refunded at the Provider's discretion and in proportion to the work not performed. Cancellation by the Provider: If the Provider cancels the project, all payments for work not completed will be refunded within fifteen (15) business days. Requests: All refund requests must be made in writing to hello@fallxnstudio.com. Approved refunds will be processed to the original payment method within a reasonable timeframe, subject to the processing times of the payment processor and the card-issuing bank.
By signing below, the Client acknowledges that they have read, understood, and agreed to all the terms and conditions outlined in this document. This agreement becomes effective upon signature and remains valid for the duration of the project.
Starting a project? Review and sign the service agreement .